Terms & Conditions

These Terms and Conditions govern your use of the catering services provided by ZuCatering. By using our services, you agree to be bound by these terms. Please read them carefully.

  1. Booking and Payment:

    • To secure our catering services, a non-refundable deposit may be required at the time of booking. The deposit amount and payment terms will be communicated to you during the booking process.
    • Final payment is due before or on the day of the event, as specified in the invoice provided to you.
    • We accept various payment methods, including credit cards, bank transfers, or cash. Payment details and instructions will be provided to you upon confirmation of your booking.
  2. Cancellations and Changes:

    • If you need to cancel or make changes to your catering order, please notify us as soon as possible. Cancellation and change policies may vary depending on the nature and timing of the event. Any applicable fees or charges will be communicated to you upon cancellation or change request.
  3. Menu Selection and Dietary Requirements:

    • We offer a range of menu options for your event, and menu selections must be made within the agreed timeline specified by ZuCatering.
    • We strive to accommodate dietary requirements and preferences. However, it is essential that you provide accurate and timely information regarding any specific dietary restrictions or allergies. ZuCatering will not be liable for any adverse reactions resulting from the consumption of food items provided, if accurate information was not provided in advance.
  4. Event Details and Coordination:

    • It is your responsibility to provide accurate event details, including date, time, location, and any specific instructions or requests.
    • ZuCatering will work closely with you to plan and coordinate the catering services for your event. We will require necessary information and assistance from you to ensure the smooth execution of the catering services.
  5. Liability and Damages:

    • While ZuCatering takes all necessary precautions to ensure the quality and safety of our services, we shall not be held liable for any damages, losses, or injuries arising from the use of our catering services, except in cases of negligence.
    • You shall be responsible for any damages caused to our equipment or property during the event and may be held liable for repair or replacement costs.
  6. Force Majeure:

    • ZuCatering shall not be liable or responsible for any delays, cancellations, or failures to perform our obligations under these terms due to unforeseen circumstances or events beyond our control, including but not limited to natural disasters, strikes, acts of terrorism, or government restrictions.
  7. Privacy and Confidentiality:

    • ZuCatering respects your privacy and handles your personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for more details on how we collect, use, and protect your information.
  8. Governing Law and Jurisdiction:

    • These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
  9. Amendments:

    • ZuCatering reserves the right to modify or amend these Terms and Conditions at any time, without prior notice. Any updates or changes will be effective upon posting on our website or providing notice to you.

 

If you have any questions or concerns about these Terms and Conditions, please contact us using the information provided below:

ZuCatering
Address: 33 Ubi Ave 3, Vertex Tower B, #07-32 Singapore 408868 
Email: hello@techzu.co
Phone: (+65) 6848 1012

Effective Date: 01 January 2023